What was the purpose of your visit to the Qantas Store today?
To purchase something for myself
To purchase something for someone else
What were you looking to purchase?
Who were you purchasing for?
eg. Mother, Father, Son, Daughter
What was the reason for the purchase?
eg. Birthday Gift, Christmas Gift, Mother's Day Gift
Did you find what you were looking for?
Yes and I purchased it
Yes but I didn't purchase it
Not exactly, but I purchased something similar/suitable
No, I didn't find what I was looking for
Why didn't you purchase it?
Will you return to the Qantas Store to make a purchase in future?
Based on your experience today, how likely is it that you would recommend the Qantas Store to a friend, family member or colleague?
Why did you give this score?
If you have any specific questions regarding the Qantas Store, please